“We are ahead of our business plan – we were projected to hit payback in 12 years and we’ll beat that by two years.”Of course not everything is peaches and cream, not even in Georgia. They do have their problems:
The growing problem for Dalton Utilities, if there is one, is that neighborhoods are clamoring for the service faster than the network can be built.Folks like dealing with a local company.
“When our customers call customer service, they get a human being, and a human being that sounds like them, with an Appalachian twang,” he said. “If we can’t fix your problem, we roll a truck. A lot of times, it’s a matter of plugging something back in, but we do it anyway.It's working in Dalton. It's going to work here.