"I can't wait till we get fiber."
That's the closing remark in Kevin Faucheux's letter in today's Advertiser complaining about Cox's poor service. He mentions missing channels, truly lousy phone service, and a general "you ought to be grateful" attitude.
That closing remark about fiber is the author's way of saying that Cox needs competition--and that he, for one, would abandon Cox in a flash.
And that says a lot about why Cox and BellSouth are fighting to prevent competition in Lafayette. You need look no further than customers like Kevin to know that the advent of real competition, competition with a superior and cheaper product, competition with decent service run by locals, would be a very attractive alternative.