Now the Hear Us Now Blog (a project of Consumers Union--the one that doesn't accept advertising) has a story detailing the difficulty a consumer reporter/advocate in St. Louis had in getting access to the plan. Apparently AT&T told the reporter that they'd "fixed" the website to make it more accessible. But, if ever really implemented, the web site changes vanished again. According to Consumers Union one person did succeed...but more than 20 were unable to make it work.
Sounds like lawsuit bait to me. The law is also supposed to apply to large corporations...even if they do curry favor with the administration by cooperating in illegal spying on the American people.
The $10 deal is supposed to be available to any new broadband customer that has AT&T service. I'd be very interested in the experiences of any local folks who've tried to get the deal.
Tennessee's Regulatory Authority has some questions about it:
Cough, Cough...six steps? media coverage of an alternative you're hiding? the only way to buy internet is to already have access to it? AT&T doesn't pay hacks like Hicks enough; I'm certain. How much is your pride worth?
Phone company officials also say they've made changes to make the $10 Internet easier to find on its Web site. Hicks explained the new six-step process of finding the offer online at Monday's TRA meeting.
Jones, the TRA director, asked Hicks, "How will citizens who don't have Internet connections be able to take advantage of the offer if you don't advertise to them in some medium other than on the Internet?"
"I think there's been a lot of media coverage about the $10 offer and they would have general knowledge of it,'' Hicks said.
He said customers who don't have Internet access at home could "go to a friend or family member's computer or the public library computer."