Thursday, September 27, 2007

Cox Employee Causes BR Phone Outage

An outage in Cox's Baton Rouge system earlier this week was apparently caused by a disgruntled employee according to a story carried in the Atlanta Business Chronicle:
After being asked to resign, Bryant remotely shut down portions of Cox's system, causing the loss of computer and telecommunications services, including access to 9-1-1 emergency services, for Cox customers in Dallas, Las Vegas, New Orleans, and Baton Rouge, La. Cox technicians restored service within hours.
This follows Cox's apology for a "widespread outage" in their cable systems early this week which is likely the incident to which the story referred. In probably unrelated news of Cox troubles, a friend here in Lafayette reports that the LPB channel out of Baton Rouge was so pixelated throughout the showing of "The War" last night that it really wasn't watchable. Everyone has their occasional problems but it's not been Cox's best week.

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