On phase 2:
As to the slow rollout:
LUS Director Terry Huval said crews are working in Phase II of the rollout, which includes downtown Lafayette and areas along Ambassador Caffery Parkway north of Congress Street and a small area along Johnston Street.
Huval said it can take four to six months to prepare an area to receive fiber service, which is why crews will often be seen working in multiple phase areas at the same time.
As for Phase I customers, Huval said the rollout continues to be slow, something that LUS officials expected. The main reason is that LUS is still using a manual system to sign up customers. Eventually, an automated system will be in place that will make the process quicker.
"That's one of the things that keeps our rollout schedule slower than a lot of people would like to see it be," Huval said. "When we want to serve more customers, we want to have that automated system to do it quickly and seamlessly. That's probably going to be ready sometime this summer."